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http://www.sqae.com/Test%20Framework.doc
Testing Framework

http://137.94.177.65/cficse/2000/resources/artech-practical-guide-to-sqm.pdf

Practical Guide to Software Quality Management:

http://louisa.levels.unisa.edu.au/se1/testing-notes/testing.htm
Software Testing Techniques

http://www.iplbath.com/p80.htm
Software Quality White Papers

http://www.sqi.gu.edu.au/publications/publish.html
Software Quality Assurance Publications from the Software Quality Institute

http://www.cs.brown.edu/courses/cs032/lectures/lecture09.pdf
Software testing lecture slides, pretty good

http://www.data-dimensions.com/Testers'Network.htm
The Testers' Network is a quality assurance (QA) and testing resource for the development and testing professional interested in: the latest information on QA and test trends, proven QA and testing methodologies, innovative testing and test planning tips, and QA and testing product and book reviews.

http://www.sqatester.com/
SQAtester.com - Your Online Software Testing & Resource Center

www.stickyminds.com
Software Quality Assurance and Testing Articles and Forums

http://searchalot.com/cgi-bin/texis/open/dir/+/Top/Computers/Software/Software_Engineering/Quality_Assurance
Software Q.A. and Testing resources on the web

http://www.ideva.com/Software_Testing.htm
The first 4 chapters of Software Testing Methods and Metrics are online for your review.

http://www.cs.cmu.edu/~koopman/des_s99/sw_testing/
Software Testing paper

http://www.cit.gu.edu.au/teaching//CIT2162/991005.pdf
Practical Guide to Software System Testing

http://members.tripod.com/~jensonf/p11.htm
Software Test Technologies

http://www2.ics.hawaii.edu/~johnson/FTR/
The WWW Formal Technical Review Archive
http://www2.ics.hawaii.edu/~johnson/FTR/Bib/bib-master.html
Bibliography of software inspections with some good links

http://www.spipartners.nl/data/TenMostP.pdf
The Ten Most Powerful Principles of Quality for Software

http://sern.ucalgary.ca/courses/seng/623/w00/index.html
Software Quality Management class

http://www.testingcenter.com/allsampl.htm
Software Testing Sample Courses:
- Prioritizing Testing by Risk, part 1 http://www.testingcenter.com/risk1.htm
- The First Step in Test Case Design http://www.testingcenter.com/depend.htm

http://www.evolutif.co.uk/tkb/index.html
Tester Knowledge Base Demonstration

http://www.evolutif.co.uk/tkb/process/index.html
Test Process and Sample Components

http://www.evolutif.co.uk/tkb/tom/index.html
Test Organization Maturity

http://www.evolutif.co.uk/fcourse/F0000.html
Testing Training

http://www.evolutif.co.uk/bs7925_1/glossary.html
Testing Glossary

http://www.evolutif.co.uk/tkb/guidelines/
Testing Guidelines

http://www.qaforums.com/
QA Forums - Software Testing Tools & Quality Assurance Online Discussions Board

From Builder.com: Program: Development Process:

register here for free

Stay on track with testing metrics Oct 29, 2001
Keeping a project on track often boils down to how well you gather your testing metrics. Here are some of the things you should be tracking during testing to help keep your project under control.

Is it ever okay to skip acceptance testing? Jan 2, 2002
This Developer Q&A article explains why it is important to do acceptance testing, even though the client may have been involved in the development process from the beginning.

Acceptance testing: The customer is the ultimate judge Oct 22, 2001
The project is almost over; all you need is the user's thumbs-up. Learn how to successfully conduct the user acceptance test and bring your project to a happy close.

System testing to validate documentation, training, and usability Oct 2, 2001
System tests don't stop with the technology. Your programs should be usable and well documented--and don't forget the user training. Learn about how system testing plays into these aspects of your applications.

Tips for generating meaningful test data Sep 28, 2001
Your QA testing is only as good as the data you feed it. These tips will help you assemble a complete and balanced set of test data so you can ensure that your applications meet all requirements.

System testing to check security and validate system requirements Sep 25, 2001
Software testing isn't finished until you've considered security and business requirements. Be sure you've looked at all the pieces of the puzzle by comparing your notes against our explanation of this key phase of system testing.

System testing: Can your program take a lickin' and keep on tickin'? Sep 18, 2001
There's more to the system test than you might think. It is, in fact, a group of tests. See what makes up the system test, in general, and the performance and stress tests, in particular.

Integration testing will show you how well your modules get along - There is a point in software testing when it all comes together--literally. The integration test lets you test interfaces and look for bugs that unit testing didnt catch. Find out why you need this testing step and learn two approaches to doing it.

Unit testing provides your first line of defense against application flaws -
Of course each of your programs is a work of art. Yet despite all that elegant code and superb functionality, bugs still find their way in. Unit testing can help. Learn the best way to define test cases and implement this part of the testing life cycle.

http://home.att.net/~dexter.a.hansen/iso/isohelp.htm
ISO 9001 help and basics
http://home.att.net/~iso9k1/tqm/tqm.html
Total Quality Management tutorial

http://www.cit.gu.edu.au/teaching/CIT2162/
Software Quality Principles

http://www.cs.pdx.edu/~hamlet/testres.html
Testing for Software Quality

http://j.home.cern.ch/j/jones/public/CSC99/testing/index.htm
Software Testing

http://www.1cplusplusstreet.com/xq/ASP/txtCodeId.2263/lngWid.3/qx/vb/scripts/ShowCode.htm
How To Unit Test Software, A Tutorial

http://www.softwareqatest.com/
Software QA and Testing Resource Center

http://www.devguru.com/index.asp?page=/features/tutorials/Testing/testing.html
Testing and Process Recommendations for Software Engineering

http://compsci.about.com/science/compsci/cs/softwaretesting/index.htm
Software Testing

http://www.mtsu.edu/~storm/mono.html
Software Testing Monographs and Opinions

http://www.soft.com/News/TTN-Online/
Archive for Quality Techniques Newsletter Formerly Testing Techniques Newsletter]

http://www.cigital.com/papers/
Software Testing Papers, both Peer Reviewd and Trade publications

http://www.kaner.com/imposs.htm
The Impossibility of Complete Testing

http://home.techies.com/Common/Content/2001/CareerPlanner/quality.html
Career Planner: Quality Assurance - good article


------------------------------------

Software Quality Plan Resources:

The Quality Plan describes how a developer's overall quality process guidelines will be applied to a project. It defines what is meant by the various quality-related tasks in the Project Plan.

For example, a developer's quality manual may describe a review process for ensuring that delivered software meets requirements. The Quality Plan for the project tailors this general definition to the project at hand, specifying items such as who generates the requirements, what form these will take, who reviews them, etc. Thus, when a task in the Project Plan reads "Review and update requirements," the Quality Plan defines what will be done, and who will be responsible.

The Quality Plan provides the definitions for the quality-related tasks that appear in the Project Plan. The Quality Plan outlines how you will build quality into the software and documentation. The dates assigned to key tasks in the Quality Plan are entered into the project plan.

The Quality Plan describes:

- How you control changes
- How you ensure that the product meets the requirements (validation)
- How you ensure that the product works properly (verification)
- How you track multiple development builds of the software to avoid confusion (configuration management)
- How you plan for and execute testing, both incrementally during development and for the entire product before delivery to EPRI
- How you track and resolve defects
- How and when you conduct design reviews, code reviews, walk throughs, reviews of test scripts, reviews of test results (for example, is 100% of all code checked, or only the most complex parts?)
- Definitions, methods, and criteria you use to determine whether the software has passed each review

NASA has the best Software Quality Plans and guides on the web. Here are some links:

http://satc.gsfc.nasa.gov/assure/assurepage.html
Software Assurance Guidebook and Standard

http://satc.gsfc.nasa.gov/assure/agbsec3.txt
SOFTWARE QUALITY ASSURANCE - Concepts and Definitions

http://hissa.ncsl.nist.gov/publications/nistir4909/
This is a good example of a Software QA Documentation

Here are some other links:

http://www.airtime.co.uk/users/wysywig/sqpp_1.htm
Software Quality Program Plan

http://www.cs.uwf.edu/~wilde/gump/sqa.htm
GENERIC SOFTWARE QUALITY ASSURANCE PLAN

http://www.nfra.nl/~seg/SQAP-1.0.html
Software Quality Assurance Plan for NFRA

http://www.tantara.ab.ca/ja_qaiee.ht
Job Aid: Template "Software Quality Assurance Plan (IEEE 730.1:1989 )"

http://www.steve-kerner.com/quality/qplan4.htm
QUALITY PLAN FOR SOFTWARE DEVELOPMENT AND MODIFICATION


-----------------------------------

SQA Online Resources:

Here are the best software quality assurance resources available that I can find on the web:

http://www.ics.uci.edu/~cliu1/sqa/
This web site tries to collect all resources related to software quality assurance research and practice. Also look at their link page which links to some other good sites for you.

http://www.kaner.com/qwucc97/qwucc97.htm
The Law of Software Quality - A very good slide show by Cem Kaner.

http://www.rainmakersqa.com/Resources/knowledgebase.htm
This is the complete software quality assurance knowledge base of RainMaker articles, both those already published and those to be published.

http://sern.ucalgary.ca/courses/seng/621/W97/johnf/sqa-deta. htm
Software Quality Assurance, excellent paper

http://sern.ucalgary.ca/~dweening/SENG621/WebDoc/SQA-Report. html
Software Quality Assurance, another paper

http://www.softtest.org/sigs/material/rdrabick1.htm
Modeling the Software Quality Assurance/Software Quality Engineering Process

http://satc.gsfc.nasa.gov/support/index.html
NASA's Software Assurance Technology Center been successful in disseminating results and knowledge through paper presentations and tutorials at various conferences and workshops. All their papers are free to download, excellent resources.

http://www.ivv.nasa.gov/publications/ci/index.shtml
The Software Assurance Program improves software safety and best practices throughout NASA - all their deliverables in many areas are available.

http://satc.gsfc.nasa.gov/assure/nss8719_13.html
Software Safety NASA Technical Standard

http://www.nconnect.net/~tcturner/quality.html
Software Quality Links

http://www.quality.org/
Quality Resources Online - The Best Quality Site Around

http://www.io.com/~wazmo/qa/
Software Testing Hotlist - Resources for Professional Software Testers

http://www.soft.com/Institute/HotList/index.html
SR/Institute's Software Quality HotList - Providing Access to Worldwide Software Quality Technology Sources

http://www.sei.cmu.edu/publications/search.html
Software Engineering Institute - Finding SEI Documents. Enter words such as 'Quality' and 'Testing' to receive many documents in these categories.

http://members.tripod.com/~bazman/
Bazman's Testing Pages, some execellent resources.

http://wwwsel.iit.nrc.ca/abstracts/NRC37116.abs

Software Cost Estimation and Control

http://wwwsel.iit.nrc.ca/abstracts/NRC40149.abs
If Software Quality is a Perception, How do we Measure It? (research paper)

http://www.asq.org/standcert/certification/csqe1.html
Certified Software Quality Engineer (CSQE) information page, including Study Guide

http://www.quality.nist.gov/
National Quality Program - Home of the Malcolm Balridge National Quality Award

http://www.cs.colostate.edu/testing/
Testing and Reliability, Current Research - includes technical papers

http://www.connect.ab.ca/~praxiom/
ISO 9000 Translated into Plain English

http://www.ivv.nasa.gov/iso9000/isodocs/index.shtml
ISO 9000 Documentation from NASA Ames Research Center

http://www.soft.com/eValid/Technology/White.Papers/website.t esting.html
WebSite Testing by Edward Miller

http://www.soft.com/eValid/Technology/White.Papers/website.q uality.html
The WebSite Quality Challenge by Edward Miller

http://www.ivv.nasa.gov/publications/stp/index.shtml
The Software Technology Program -Publications and Products, several quality related areas.

http://www.philosophe.com/index.html
A thoughtful approach to web site quality

http://hissa.ncsl.nist.gov/publications/nistir4909/
Software Quality Assurance: Documentation and Reviews - The study includes recommendations for the documentation of software systems. Background information on the standard, documentation, and the review process is provided

http://hissa.ncsl.nist.gov/HHRFdata/Artifacts/ITLdoc/209/err or.htm
Software Error Analysis - This document provides guidance on software error analysis. Software error analysis includes error detection, analysis, and resolution.

http://www.itl.nist.gov/div897/divproj.htm
Software Diagnostics and Conformance Testing Division's Projects

http://www.itl.nist.gov/div897/sqg/projects.htm
Software Quality Group Projects and Activities

http://www.spmn.com/
Software Program Manager's Network, several good downloads

http://www.sei.cmu.edu/legacy/risk/kit/serr.html
Software Engineering Risk Repository

http://www.stsc.hill.af.mil/crosstalk/
Crosstalk - The Journal of Defense Software Engineering

http://sern.ucalgary.ca/courses/
SENG Graduate Courses for Fall 2002 / Winter 2003

http://sern.ucalgary.ca/courses/seng/623/w00/
SENG 623 Software Quality Management 2000 - Graduate Course in Software Engineering

http://www.freequality.org/beta%20freequal/fq%20web%20site/training.htm
Free Quality Training Materials

http://www.freequality.org/beta%20freequal/fq%20web%20site/knowledge.htm
Free Quality Knowledge Bank

http://www.freequality.org/beta%20freequal/fq%20web%20site/tools.htm
Free Quality Tool Downloads

http://www.freequality.org/beta%20freequal/fq%20web%20site/documents/GLOSSARY.doc
Quality Glossary

http://www.asq.org/info/glossary/index.html
Quality Glossary

http://www.itl.nist.gov/div897/sqg/pubs/publications.htm
Publications of the Software Quality Group of the National Institute of
Standards and Technology

http://www.sei.cmu.edu/publications/documents/94.reports/94.sr.003.html
Software Cost and Schedule Estimating: A Process Improvement Initiative

http://www.sei.cmu.edu/publications/documents/92.reports/92.tr.022.html
Software Quality Measurement: A Framework for Counting Problems and Defects

http://www.sei.cmu.edu/sema/sema.page.index.html
SEI Software Engineering Measurement and Analysis

http://www.sei.cmu.edu/sema/information.html
SEMA - Information Resources

http://seir.sei.cmu.edu/
The Software Engineering Information Repository (SEIR) - The purpose of the SEIR is to provide a forum for the contribution and exchange of information concerning software engineering improvement activities. Registered members of the SEIR can exchange questions or tips and contribute experiences or examples to assist each other with their implementation efforts. In the process of contributing this information, SEIR members are building a knowledge base in this repository for their future use.

http://www.csc.calpoly.edu/~dbutler/csc441/csc441index.html
Software Engineering II (may use archive.org?)

http://www.qualitycouncil.com/csqe.asp
Outline of Body of Knowledge for the Certified Software Quality Engineer
(CSQE) Exam with some sample questions and answers

http://www.qualitycouncil.com/cqt.asp
Outline of Body of Knowledge for the Certified Quality Technician (CQT) Exam
with some sample questions and answers

http://www.qualitycouncil.com/cqm.asp
Outline of Body of Knowledge for the Certified Quality Manager (CQM) Exam
with some sample questions and answers

http://www.qualitycouncil.com/cqe.asp
Outline of Body of Knowledge for the Certified Quality Engineer (CQE) Exam
with some sample questions and answers

http://www.qualitycouncil.com/cqa.asp
Outline of Body of Knowledge for the Certified Quality Auditor (CQA) Exam
with some sample questions and answers

http://www.dcs.qmul.ac.uk/~norman/Courses/mod_903/slides/slides_2000/all_sli
des_2000_blue/index.htm
Slides for Software Metrics For Control And Quality Assurance

http://www.cis.ksu.edu/~dag/748su01/slides.html
Lecture Materials for CIS748 Software Engineering

http://www.cs.queensu.ca/~cordy/cisc327/
CISC / SOFT 327

http://www.qualitymag.com/execute-nName-Quality+Software-nSection-Networks-n
Sub-Results-nNetworkAds-Active-nShowAds-True-nrID-116FF65E00214A4AB9DEDFACA3
FA3B95-nLrgAdID-D3C29DEFCA484B97B931B42C89528F3C.htm
Articles about Quality Software

http://www.qualitydigest.com/currentmag/index.shtml
Quality Digest Magazine Articles

http://www.qualitydigest.com/back_issues/index.shtml
Quality Digest Magazine Back Issues

http://www.qacity.com/front.htm
QACity

http://www.stickyminds.com/testing.asp
Stickyminds.com Testing Articles

http://www.stickyminds.com/process.asp
Stickyminds.com Process Articles

http://www.qualitytree.com/feature/feature.htm
In Depth Article from Qualitytree.com

http://satc.gsfc.nasa.gov/assure/assurepage.html
Software Assurance Guidebook and Standard

http://www.vba-arms.intecwash.navy.mil/admin22/m22_3/ch02.doc
Chapter 2: Quality Assurance

http://web.ukonline.co.uk/gerald.mcmullon/standards/
Standard Documents & Forms

http://web.ukonline.co.uk/gerald.mcmullon/standards/S016O001.DOC
Software Test Planning Standard

http://www.public.asu.edu/~ntelkar/Academics/svvtlink.htm
Software Verification and Validation Techniques

http://www.public.asu.edu/~ntelkar/Academics/svvt/Software%20Testing%20Standards.doc
Software Testing Standards, A Tutorial

http://ccub.wlv.ac.uk/~c9912977/

----------------

Testing Framework and Management tools:

TestDirector - Automated Test Management Tool, from Mercury Interactive:
http://www.merc-int.com/

QADirector - Test Manager, from Compuware Corporation:
http://www.compuware.com/qacenter

QES/EZ - Automated Software Testing system without scripting:
http://www.qestest.com/

TestPlan - Test Management & Design, from Eastern Systems Inc.:
http://www.easternsystems.com/

TMS - Suite of Test Management Tools, from
Testmasters:
http://www.testtools.com/

TMX - Test Management, Analysis and Automated Execution, from Marin Data Systems:
http://www.marindata.com/

TestExpert - Test Management System, from Silicon Valley Networks:
http://www.svnetworks.com/

Test Library Manager - Test repository
Company, from AutoTester Inc.:
http://www.autotester.com/

TracQA - Manual and Automated Test Process Management System, from Quality Systems International, Inc.:
http://www.qualitysystems.com/

----------------------------

Object Oriented Testing Resources:

http://www.korson-mcgregor.com/freeresources/index.html
Free O-O Testubg Resources and Papers

Advanced Topics: Object-Oriented Testing - A comprehensive set of pointers to OOT resources and tools.
http://www.objenv.com/cetus/oo_testing.html

Articles on OO Testing - Robert Binder has produced a number of useful articles on OOT.
http://www.rbsc.com/

Object Testing Patterns - Article from Software Development Online ezine. Process patterns can help you test your object-oriented applications more thoroughly.
http://www.sdmagazine.com/uml/articles/s997dc1.shtml

A Collection of Papers on OOT - 2
Research-oriented papers on OOT related subjects by John McGregor
http://www.cs.clemson.edu/~johnmc/testing.html

Testing Object-Oriented [C++] Code, from Rational Software. A useful paper for those who work with C++.
http://www.rational.com/sitewide/support/whitepapers/dynamic .jtmpl?doc_key=312

Bibliography: Testing Object-Oriented Software - A detailed text-only bibliography.
http://www.rbsc.com/pages/ootbib.html

And finally, this is a very good article titled, "Object-Oriented Testing: Myth and Reality", that will get you to start thinking about how to test object-oriented applications and systems.
http://www.rbsc.com/pages/myths.html

--------------------------------------------

General TQM & Continuous Improvement Articles
Quality, Religion and Business Performance http://cor-ex.com/CXPerspectives/cxp1b.htm

Shaping the New Corporate Voice: The Challenge of Heeding Customer Voice http://www.dmi.org/publications/journal/articles/9561SET34.shtml

Quality Management Cost of Quality Revisited http://www.qualitydigest.com/apr/godfrey.html>(Quality Digest)

Launching Projects Successfully With Front-End Project Planning http://www.qualitydigest.com/may/projects.html (Quality Digest)

The Five Elements To TQM By Lance Dixson http://academic.emporia.edu/smithwil/s98mg423/EJAwebs/dixsoeja.htm

The Malcolm Baldrige National Quality Award http://academic.emporia.edu/smithwil/s98mg423/EJAwebs/schmidt.htm

Applications To Specific Sectors/Industries
How Quality Management Really Works in Health Care http://www.juran.com/research/articles/article001.html (Juran Institute)

Total Quality Principles:: How One Construction Company Is Putting Them To Use http://www.millerhoward.com/articles/bonitz.html

CHARTING A NEW COURSE: Public Schools Embarking on a Quality Journey http://llanes.panam.edu/journal/library/vol1no1/chartingnewcourse
TQM Related Tools

Six Sigma Strategies: Creating Excellence in the Workplace http://www.qualitydigest.com/dec97/html/sixsigma.html (Quality Digest)

http://www.millerhoward.com/articles/bonitz.html>The Conference Method Of Redesign http://www.millerhoward.com/articles/confernc.html

Just-In-Time Systems http://academic.emporia.edu/smithwil/s98mg423/assignthree/thew.htm

An Explanation of ISO 9000 http://academic.emporia.edu/smithwil/s98mg423/EJAwebs/decker.htm
Management, Leadership, Change & TQM
Followership: An Essential Element of Leadership http://www.qualitydigest.com/dec97/html/townsnd.html

TQM And Organizational Change And Development By Thomas Packard, D.S.W. http://www.improve.org/tqm.html (Good!)

-------------------------------------------------

Training that Costs Money:

http://www.riceconsulting.com/
A resource for software testing information covering software testing processes and consulting services, training, assessments.

This is the best web page about software testing courses:
http://www.rstcorp.com/marick/faqs/courses.htm

Here is a good online course from Georgia Tech College of Computing Continuing Education:
http://www.cc.gatech.edu/conted/c403.html

Here is the seminar page of one of the best software testing training companies around:
http://www.sqe.com/products/seminar/semindex.html

Here are Courses on Software Testing by Cem Kaner:
http://www.kaner.com/courses.htm

These training classes - now available online as well as instructor-led, will show you proven, practical, and innovative software testing techniques.
http://www.interfacedesign.com/

Practical Software Testing Methods, Course 316 - 4 Days - from learningtree.com:
http://www.learningtree.com/us/ilt/courses/316.htm

Software Testing Training Courses:
http://www.testwareinc.com/training/training.html


ITSkill's Foundation Course in Software Testing:
http://www.imulder.clara.net/training.htm


Please suggest more sites for this page and report broken links to Jeff Love at